This full-time position is responsible for overseeing the financial aspects for incoming SNF long term residents, focusing on Medicare and Medi-Cal eligibility, assisting with Medi-Cal applications, and ensuring residents’ financial information is gathered, verified, and accurately recorded. This position works directly with residents and their families to manage their financial obligations while maintaining accuracy in billing and record-keeping.  Assists with ongoing renewals and financial submissions to County and other entities. Works with Hospital Patient Financial Counselors to assist in Medi-Cal enrollments. This role serves as a crucial link between residents, their families, PDH billing and finance teams.

We are located at 1065 Bucks Lake Road, Quincy, CA 95971.

Compensation Philosophy:

• We have 6 pay increments on our clinical pay scales to compensate successful candidate for 6 years of relevant experience

Compensation Range:

• $22.52- $28.74/ hour

• Full-time, benefited 

Experience:

• Minimum five (5) years related experience including roles relevant to patient financial counselor; processing financial or personal history documents per policy, explaining insurance benefits and patient/resident financial responsibilities.

Knowledge/Skills/Abilities

• Proficiency in financial software and billing systems.
• Excellent organizational and time management skills.
• Strong attention to detail and analytical skills.
• Ability to communicate clearly and professionally with residents, families, and staff.
• Patience, empathy and strong problem-solving skills are critical for helping residents and their families navigate their financial process.
• Ability to work independently and perform critical work under deadlines effectively with supervisors and other staff.
• Ability to foster an environment that nurtures collaboration, teamwork, and mutual respect

• Maintain accurate records and communicate with state agencies, caseworkers, and other stakeholders to resolve eligibility issues.
• Insurance and benefits: Verify insurance details, determine eligibility for government programs, and help patient understand their benefits and coverage.
• Collaborate with interdisciplinary teams to ensure seamless financial operations.
• Liaise with insurance companies to verify coverage and benefits for services.
• Manage a caseload of resident applications and eligibility renewals, ensuring all cases are processed accurately and meet deadlines.

Options offered to benefit eligible employees:

• Excellent Medical, Pharmacy, Dental, and Vision Plans
• Paid days for continuing education, bereavement, and jury duty
• Retirement Plans with 3% company contribution
• Voluntary Life Insurance and Long Term Disability
• Considerable Paid Time Off
• And more! PDH Benefits to review more details on current options available

Perks all employees can enjoy:

• Inclusive and connected work environment
• Competitive Compensation
• Discounted memberships with Flight/American Medical Care Network
• Shift differentials paid for certain work shifts, including Holiday pay

Child Care:

• PDH is thrilled to provide our Child Care Center services to all families in our area. Our program is operational from 7:45am to 5:15pm, Monday through Friday, and is approved for children aged 0 to 5 years. After submitting your application, our Child Care Director will get in touch with you about your acceptance into the program. Once approved, we will start the enrollment process. PDH employees take priority on our waiting list. For any additional questions please contact our Child Care Center Director at 530-283-7165 or childcare@pdh.org

Work in a setting with rugged canyons, crystal clear lakes, grassy meadows, trout-filled streams, fresh pine forests, and brilliant star-filled skies. This is your chance to provide compassionate care with exceptional customer service at Plumas District Hospital. With a diverse population with people from all walks of life, PDH team members provide the residents of Quincy and the surrounding area with essential health care services that are vital to this small mountain community. PDH is located in Quincy, California which is the largest community in Plumas County and has a population of 5,000 residents. Quincy is nestled against the Western slope of the Sierra Nevada mountain range and tucked in at the edge of the lush American Valley. Chico, California is 80 miles west and Reno, Nevada is 80 miles east of Quincy. Join a medical team that puts community first. Click this link https://www.pdh.org/ to learn more about PDH providers, services, and surrounding community today!

Recruiter Name/Email:

Nicholas Clawson

Department Phone:

530-283-7169