The navigator is a care coordinator and an integral team member of a statewide initiative to improve access to Medication for Opioid Use Disorder. Navigators conduct initial brief assessments, introduce patients to MOUD programs and services, expedite appointments at MOUD-capable clinics, serve as the primary coach for their clients, and maintain ongoing contact with their panel. They also assist with access to other services such as financial counseling, primary care, mental health services, social services, and residential treatment facilities.
The navigator will assist with the development and evaluation of Substance use program services, maintain charts and statistics on all case activity, events, and presentations and submit monthly activity reports. The navigator will participate in regular required trainings, clinical supervision, group supervision, and staff meetings.
The job also involves supporting patients in the hospital setting by performing interviews with clients and their families and coordinates and plans programs and activities to meet their social and emotional needs. Provides crisis intervention and assists families in understanding the implications and complexities of the life situation and its impact on lifestyle. Being a Social Worker (MSW) provides professional social work assistance to clients and families as related to illness, disease, hospitalization, financial and educational needs by utilizing a variety of modalities in all areas of service. Responsibilities also include involvement in the discharge planning process from the Emergency Department.
License required (Licensed Social Worker (LSW), Licensed Clinical Social Worker (LCSW), Licensed Alcohol Counselor (LAC), Licensed Professional Counselor (LPC), or Licensed Clinical Alcohol and Drug Counselor (LCADC)
Bachelor’s Degree in Social work or related field
Master's degree in Social Work or related field
Minimum of one year of mental health treatment experience required
Must have experience working with adolescents, families and various populations in the community;
Preferred experience in an acute care setting
Knowledge, Skills and Abilities:
Team player that can follow a system and protocol to achieve a common goal.
Proficiency in use of electronic medical records.
Proficient use of Microsoft Office – specifically Word and Excel.
Ability to organize and triage.
Good analytical and critical thinking skills
Excellent verbal, written and interpersonal skills to effectively communicate with physicians, management and other members of the healthcare team.
Culturally competent and able to work with a diverse population, action oriented.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
Knowledge of co-occurring disorders and trauma informed treatment
Experience working with criminal justice population