The Patient Financial Services (PFS) Representative is responsible for the accurate and timely submission of billing claims. Also responsible for the timely follow-up of unpaid inpatient, outpatient and clinic claims. Provides appropriate medical documentation to the insurance carrier and pulls primary Explanation of Benefits for secondary insurance carrier billing.
Experience: Two years experience in a health care environment preferred. Previous medical insurance billing experience is helpful but not required. Experience with managed care contracts is required. Ability to calmly deal with stressful situations required.
Knowledge, Skills and Abilities: Basic mathematical skills required. Computer data entry experience required and 10 key/calculator experience helpful but not required. Excellent customer services skills required. Must have good reading and writing skills. Must be able to work with minimal supervision.