Plumas District Hospital

  • Rural Health Center Patient Access Representative, Limited Part Time

    Job Locations US-CA-Quincy
    Type Limited Part-Time
    Job ID
    2018-1028
    Category
    Rural Health Center (Quincy buildings) � Patient Access / front office
    Min
    USD $15.55/Yr.
    Max
    USD $19.85/Yr.
  • Overview

    RHC Patient Access Representative provides customer-service coverage in the front office of Plumas Rural Health Centers and assumes the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Supervisor, this position performs imperative duties, including but not limited to registration, insurance verification, telephone coverage, data entry, documentation, and point-of-service collections, while maintaining patient relations, customer satisfaction, and Plumas District Hospital’s financial solvency.

    Qualifications

    Experience:  At least 1-3 years of customer service preferred. At least, 1-2 years of experience in a healthcare environment preferred. Experience with database software applications, preferred.  

     

    Knowledge, Skills, Abilities:  Data entry and the ability to type a minimum of 25 words per minute Microsoft Excel/Word and good mathematical, reading and writing skills, preferred.  Superb customer service, teamwork, and conflict resolution skills. Excellent written and oral communication skills are required.  Must be able to work with minimal supervision.  Efficient time management skills and ability to multi-task.  Strong understanding and comfort level with computer systems. 

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